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From myGovID to myID

If you rely on myGovID to access essential government services, here’s a heads-up: myGovID is about to get a name change.

Starting on November 13, 2024, you’ll see a fresh, simpler name—myID.

But don’t worry; the app will still work exactly as you’re used to. You’ll log in with the same details, keep the same security, and have access to all the usual services, just under a new name.

ATO updates

 

Why the Change?

You might be thinking, “Why change something that’s working fine?” It’s a fair question. The reason boils down to one main goal: clarity.

The government has received feedback that the similarity in names between myGovID and myGov can be confusing.

The two services are distinct but closely related. myGovID is a digital identity app that lets you securely log into government services, while myGov is the portal where you access those services.

With the new name, myID, the goal is to make things clearer and less prone to mix-ups.

The update to myID also signifies a step towards a unified digital identity approach across government services, aiming to protect Australians from identity theft and fraud. In short, the name may be changing, but the ease and security of your digital ID stay the same.

What Does This Mean for You?

Short answer? You don’t need to do a thing! Yes, you read that right—there’s no need to sign up for a new account, download any special updates, or re-verify your details. When myGovID transitions to myID, all your current login information, settings, and identity strength will carry over.

The change will happen automatically on your smart device. Here’s what you can expect:

  • Your app will update to myID, giving it a fresh new look.
  • Your login details remain the same.
  • You’ll still be able to access all participating government services securely, just as you do now.

Stay Alert for Scams

Stay Alert for Scams- myGovID to myID

The name change from myGovID to myID is entirely safe, but that doesn’t mean you shouldn’t stay vigilant.

Scammers are known for jumping on changes like these to trick unsuspecting users, and a name change is the perfect opportunity for fraudsters to pounce. Imagine this: you get an official-looking email or SMS saying you need to “reconfirm your details” or “download the latest app” for myID. Sounds convincing, right? But it’s a scam.

Remember, if you receive any message asking you to re-verify your identity or set up a new myID account, ignore it.

myID will automatically update on your device through the App Store or Google Play, just like any other app update. The government will never send unsolicited messages asking for personal information or to click on unfamiliar links.

How to Spot and Avoid Scams

Staying safe online is a team effort, and here are a few easy steps to protect yourself:

  • Only download myID from the App Store or Google Play, not through any links in emails or SMS.
  • Government agencies won’t send you unsolicited messages with links, attachments, or downloads. So, watch out for phishing scams.
  • If you ever need to visit a government website, type the URL directly into your browser instead of clicking on links.

Wrapping up

The move to myID is all about clarity and security, making sure you have seamless access to the services you rely on without the hassle.

With no changes to your login, no need for extra setup, and the same secure service, the transition couldn’t be easier. So, when you see myID appear on your screen, know that it’s there to make life simpler, not more complicated.

All you have to do is keep logging in as you always have, and myID will take care of the rest.

 

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